As a business owner, it is likely important to you to be able to answer client calls at any time of the day or night. However, there are sometimes extenuating circumstances, and you may need an answering machine message to catch calls that you did not pick up in time. Consider these tips for creating the best business answering machine message.
Say Your Normal Business Hours
When someone calls after hours, it is important that they understand that you are not opening and not simply ignoring their call. You should always state what your normal hours of operation are in your voice message. This will give clients a clear idea of when they should call back to speak with an employee, and they will not feel like their call has been in vain.
Every morning, there should be a person in charge of listening to and responding to any messages. In your recording, you should ask the person to leave their name and a contact number so that getting in touch with them will be as easy as possible. If they do not answer, leave a polite message explaining that you are returning their call and will be happy to assist them.
Hire Third Party Service
If you want to take your business to the next level, you can consider hiring a third party after-hours phone service. In this way, you will never miss a client’s call. This will make your clients feel that their calls are valuable to you and that their needs are important. In this way, you will be able to attract more new clients and keep your existing clients happy.
Your client’s time is valuable, and you must show them that their loyalty to your business is important. Consider these ways of making your phone communication as effective as possible.