In today’s world, IT needs are constantly increasing leading to more people becoming increasingly digital. Even then, the set budget has not grown at the same rate. This has seen IT professionals come up with creative ways to cut costs, and one way to do this is through third-party network support. This article will explore the benefits you’ll enjoy when working with a third party maintenance provider in resolving any network issues that your company may have. Although OEM services are an option, consider the below advantages that you’re likely to experience if you hire a third-party maintenance provider.

Increase the hardware’s life

Often you’ll end up buying new technological equipment after it reaches its End-of-life (EOL) or End-of-Service (EOS). Sadly, OEMs will do this so you buy the latest equipment on the market or they’re selling and this can attract pretty high post-warranty prices for repairs and maintenance. In such instances, third-party maintenance providers like CentricsIT come in handy. That’s because they’ll offer you the necessary support for your equipment even when the warranty has expired. They’ll also ensure your equipment keeps working for an extended period beyond the time stated by the hardware manufacturer. That in turn saves you a significant amount of money that you would have used in purchasing the latest equipment that an OEM supports.  

Lower maintenance costs

Each company comes up with ways of trimming its operational costs. These should be the primary reasons for working with a TPM provider for your network maintenance. That’s because it’s a lot cheaper compared to traditional hardware manufacturers after the hardware warranty expires. To help you cut down a considerable percentage of your IT budget, you’ll have to consider ways of reducing this expenditure. And that’s what TPM companies offer you. In turn, this helps you save lots of money and still enjoy quality IT services.  

Single point of contact

Third-party support technicians know how to repair different equipment from many OEM brands. That means the engineers working for TPM providers can correctly and confidently resolve any issue you may be experiencing. This improves efficiencies, provides consistent support, and lowers costs since hardware from various OEMs will handle the repairs.  What’s more, having a single point-of-contact for hardware maintenance and all network support is also crucial in case of an emergency.  Also, third-party network provider technicians will easily tackle any issues and will quickly and correctly resolve any network issues bothering you.

Quick response time

The primary role of TPM providers is to prioritize client needs. And since TPM providers’ primary duty focuses on customer service, they are sure to respond right away to any issue you’re experiencing. TPM providers guarantee this since they have a large team of customer service representatives and engineers who’re available 24/7 to respond to any network issues you may have. The quick response time is offered for current hardware, EOS(end of service life), and EOL (end of life) networking hardware. 

Today, third-Party Maintenance (TPM) has continued to grow in popularity since it’s considered the best way to manage the network, storage, and servers in data centers.